Why, when and how you should contact
to follow to contact ICRPC for help:
First get the procedure for filing your complaint with
HERE TO GET THE PROCEDURE BY E-MAIL NOW
will get the procedure within 2 minutes of sending
In the procedure you will be informed about how to
prepare your complaint and send to us. You will be
informed what action we will take on your complaint.
To file a complaint in the consumer court you need to
be the purchaser of goods or services against payment
You should file your complaint in the consumer court
within 2 years from the date of the cause of action.
ICRPC is not a consumer court. It is just a mediator
or helper to get your complaint resolved through out
of court settlement or helping you to file your
complaint in the consumer court.
Filing complaint through ICRPC will save you a lot of
money and you will not require an expensive lawyer.
Through ICRPC you will be able to file your complaint
in the consumer court in your city. You will not need
to run around as everything is dealt with through
single window, through internet, and right at your own
You need not visit our office. In fact we never
encourage this and we
never meet anyone even if someone comes without an
We do not give appointment unless there is very very
serious issue. So, do not try to visit us else you
will be wasting your time and money as we will not
Do not mark copies to us of the e-mails
of your correspondence with others as we do not read
them. We block such e-mail IDs as it
hampers our work and wastes our time in dealing with
such e-mails that we consider as spam.
send complaint documents by surface mail
Consumer Rights Protection Council